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Error 401: Unauthorized Access

Error Code​

enl-api-401

What does this error mean?​

This error indicates that your API key does not have the necessary permissions to access the requested feature on this specific endpoint. This could be due to:

  • Insufficient privileges associated with your API subscription plan.
  • An incorrect API key being used in your request.

How to resolve Error 401​

  1. Check your API subscription plan: Verify that your current subscription plan includes access to the requested feature. If not, consider upgrading your subscription to a plan that includes the necessary permissions.

  2. Verify your API key: Double-check the API key used in your request to ensure it is correct and associated with the correct account. If you recently generated a new API key, make sure to update it in your application.

  3. Review your API request: Ensure that your API request is properly formatted and includes all required parameters.

  4. Contact support: If you have verified your subscription plan, API key, and request format but still encounter the Error 401, please contact our support team for further assistance. Provide details of your issue, including your API key, the endpoint, and the request you are trying to make.

Contact Support Team

Additional Resources​

For more information about the Notarization API, visit the official documentation.

If you need further assistance or have questions, feel free to reach out to our support team.